Mobile Forms App
Learn how to run processes from the app
By Jessica1 author36 articles
- Can DataScope work without an internet connection?Learn how to use DataScope without an internet connection, what happens to your answers, and how to sync them once you regain connection.
- What devices can I use to answer forms?Learn which devices and operating systems you can use to answer forms in DataScope, and what the minimum requirements are.
- Fix Missing Photo Folders in DataScope on AndroidDataScope can’t find your photos? Move them from DCIM to Pictures in Android so they appear in your forms.
- What causes delays in data or form syncing, and how can they be resolved?
- How do I answer a form from the Web?Learn how to answer forms from DataScope's Web Platform and what permissions you need to do so.
- How do I answer a form from the mobile app?Learn how to answer a DataScope form from the mobile app, either by accessing it directly or through an assigned task.
- How do I create a public link to answer a form from the Web?Learn how to generate a public link to share a form and let other people answer it from any browser.
- How do I modify an already submitted answer from my mobile device?Learn how to modify, from the mobile app, an answer you already submitted yourself, and what permissions you need to do so.
- How do I modify answers from the Web Platform?Learn how to modify an answer from the Web Platform and check the log of changes made.
- Can I modify another user's answers?Learn how to modify answers submitted by other users and what permissions you need to do so in DataScope.
- How do I update a data list from the mobile app?Learn how to update and sync data lists in the mobile app.
- How do I sync pending answers?Instructions for manually syncing answers to forms completed without an internet connection, and what to do if an error appears.
- How do I recover a deleted answer?Learn how to recover, from the Web Platform, an answer you deleted from the DataScope app.
- How do I sync the changes made to a form on my device?Learn what to do if you made a change to a form from the Web Platform and it still isn't showing up on your mobile device.
- How do I turn on location services for DataScope?How to turn location access on or off for DataScope on Android, iOS, and web browsers.
- How do I make GPS data (latitude and longitude) appear in my forms?Learn how GPS location is recorded on your answers and what you need to set up on your device so DataScope can obtain it.
- What happens if there's no GPS signal in the place where information is being collected?Learn what happens to the recorded location when the device can't get a GPS signal, and what you can check to fix the problem.
- What happens to GPS data if I modify an answer?Learn what location DataScope records when you modify an answer, and how geolocation data is shown in Excel and PDF.
- How do I search for items in a list from the app?Learn how to quickly find items in a list from the app using general search, exact match, or the barcode scanner.
- If I modify an answer, is a new document generated?Learn what happens to an answer's document and folio number when you modify information that has already been submitted.
- How do I delete an answer?Learn how to delete answers from the mobile app or the Web Platform, and what happens to deleted records.
- How do I delete draft forms in the app?Learn when and how the answers to your draft forms are deleted in the app.
- How do I view multiple questions on a single screen?Learn how Scroll mode lets you view all of a form's questions on a single screen.
- How do I adjust the quality of photos in my forms?Learn how to set the quality of photographs collected in your forms from the Form Builder.
- What do I do if I can't take photos from the app?Check the main causes and solutions if you're having trouble taking or adding photos while completing a form in DataScope.
- How do I send an answer by email from the app?Learn how to email a form answer you already completed from the DataScope app.
- Can I complete an answer from the Web and continue it from the app?Learn how to submit an answer from the Web Platform and continue completing it from the DataScope app.
- How do I enter decimal numbers from the numeric keyboard?Learn what to do if your device's numeric keyboard doesn't show a period or comma to enter decimal values in DataScope.
- How do I change the text size in the DataScope app?Learn how to increase or decrease the text size in DataScope from your Android or iOS device's settings.
- How do I turn on spell check on my device?Learn how to turn on spell check on your Android or iOS device to help you write correctly when completing forms in DataScope.
- How do I know if I have the updated version of DataScope?Learn how to check your installed version of DataScope and how to check the app store for an available update.
- How do I contact the Support team from the app?Learn how to contact the Support team, check the Help Center, and send a backup from the DataScope app.
- What can I do if my Android device becomes slow?Tips to improve your Android device's performance if you notice DataScope running slowly or having issues.
- How do I search for an answer from the app?Learn how to search for answers from the DataScope app using filters by form, date, location, question, and result.
- Why can't I modify an answer?Learn what to check if the option to modify an answer isn't showing up, whether from the app or the Web Platform.
- Network Monitoring and Diagnostics in DataScopeLearn how to use the connection alert bar, the Network Diagnostic tool, and background uploads to solve sync issues from the app.