In DataScope, the collected data can be exported as PDF, Excel, or integrated with Google Sheets and other systems. Learn more in this article:
If you're having trouble exporting your responses, check the following:
1. Plan type
Make sure your account is not on the free plan.
👉 Exporting to PDF, Excel, or using integrations is not available on the free plan.
To access these features, you'll need a paid plan. See the available plans here:
2. User permissions
Ensure you have permission to access the specific form.
Don’t have access? Reach out to the account administrator.
3. Email address
If you requested an export via email but didn’t receive it:
Check that the address is correct.
Look in your SPAM or Promotions folder.
Add DataScope's email addresses to your safe list.
4. Alerts tab
You can also find your exports in the Alerts tab on the web platform.
📍 Go to the top menu in your account > Alerts.
If you have any questions or difficulties, please contact our Support team through our Chat, available on the app or on the Web Platform.
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