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128 articles in this collection
Written by Aristotle
Creating your forms

Question types and uses

How can I find the right question for each situation?
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Written by Aristotle
Updated over a week ago

How can I view my form?

What can I do to view my form created in DataScope?
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Written by Aristotle
Updated over a week ago

How to edit a form?

Steps to edit a DataScope Mobile Form already created
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Written by Aristotle
Updated over a week ago

Can I duplicate a form?

Is it posible to duplicate a form so I don't have to add all the questions again manually?
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Written by Aristotle
Updated over a week ago

How to import a template form

How to import and modify a DataScope template form available on our form library
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Written by Aristotle
Updated over a week ago

How can I change my form's name?

Steps to change the name of your form in the Mobile Form Builder.
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Written by Aristotle
Updated over a week ago

How to use conditional questions?

Use skip-logic to show or hide some questions based on the answers.
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Written by Aristotle
Updated over a week ago

How to delimit a response interval?

Steps to set a limit between the response alternatives on your DataScope forms
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Written by Aristotle
Updated over a week ago

What types of questions may be required?

These are the types of questions that can be marked as mandatory on your forms.
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Written by Aristotle
Updated over a week ago

How to delete a form

Steps to disable or delete a form created using the DataScope Mobile Form Builder
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Written by Aristotle
Updated over a week ago

Can I add more than one photo to my form's submissions?

Find out how to add more than one photo to your form's submissions at DataScope
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Written by Aristotle
Updated over a week ago

How to reactivate a form?

Steps to reactivate a form that has been disabled
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Written by Aristotle
Updated over a week ago

How to make calculations on the forms?

Guide to do automatic calculations using the platform lists
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Written by Aristotle
Updated over a week ago
Answering/completing forms (APP)

How to complete a form in DataScope?

Instruction on how the users of your account can complete a form using the DataScope app
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Written by Aristotle
Updated over a week ago

How to install the DataScope application on your mobile device?

Instructions on how to download and install the DataScope application on your mobile device so you can complete forms
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Written by Aristotle
Updated over a week ago

How to synchronize my forms?

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Written by Aristotle
Updated over a week ago

How to recover a deleted answer?

Steps to recover a response that was deleted in the DataScope app
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Written by Aristotle
Updated over a week ago

How to synchronize changes made to a form on my device?

Instructions on how to update or synchronize the application manually on a device to see the changes that were made in a form
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Written by Aristotle
Updated over a week ago

How do I turn Location Services on or off for DataScope?

How to check if DataScope has permission to access your location while answering a form?
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Written by Aristotle
Updated over a week ago

How do I make GPS data (latitude and longitude) appear on my forms?

Your form's submissions at DataScope automatically displays latitude and longitude data.
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Written by Aristotle
Updated over a week ago

What happens if I don't have a GPS signal when filling out a form?

In this case, the form may show the last available geolocation point or present this data as empty.
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Written by Aristotle
Updated over a week ago

What happens to the GPS data if I modify an answer?

Details about latitude and longitude information when an answer is modified.
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Written by Aristotle
Updated over a week ago

How to search for specific items in a large list from the App?

Instructions on how to use application filters and easily search for items on a list
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Written by Aristotle
Updated over a week ago

How to modify an answer already sent from my device?

Instructions on how to modify the responses of a submitted form.
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Written by Aristotle
Updated over a week ago

If I modify an answer, does the platform generates a new document?

What happens when I modify a response already sent using the DataScope app?
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Written by Aristotle
Updated over a week ago

How to delete an answer?

Steps to delete an answer form the platform
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Written by Aristotle
Updated over a week ago

How to delete draft forms?

Tips for eliminating incomplete or pending forms (drafts) in the DataScope application.
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Written by Aristotle
Updated over a week ago

How to view multiple questions on a single screen?

Is it possible to place several questions into the same screen?
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Written by Aristotle
Updated over a week ago

I can't take photos with the DataScope application

Please check your device’s memory and permission
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Written by Aristotle
Updated over a week ago

How to send a form's answer via email through the application?

How to send a completed form to one or more emails directly through the DataScope application.
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Written by Aristotle
Updated over a week ago

How to export my forms directly from the app?

Steps on how to export your forms directly from the DataScope application
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Written by Aristotle
Updated over a week ago

How to show periods or commas on the DataScope app keyboard

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Written by Aristotle
Updated over a week ago

How to increase text size in the DataScope app?

Instructions on how to increase or reduce text size on iOS and Android devices
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Written by Aristotle
Updated over a week ago

How to avoid misspellings in your forms?

Instructions on how to activate the auto-corrector on your mobile device so you can avoid misspellings in the DataScope forms
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Written by Aristotle
Updated over a week ago

How can I know if I have the updated DataScope App version?

Review my current version of DataScope and update it if necessary
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Written by Aristotle
Updated over a week ago

How can I solve doubts through the application?

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Written by Aristotle
Updated over a week ago

What can I do if my Android device starts to run slow?

Tips on how to make the most out of your Android system while using DataScope
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Written by Aristotle
Updated over a week ago

How do I search for an answer in the DataScope application?

Steps to find an answer sent via the DataScope mobile app in the app itself.
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Written by Aristotle
Updated over a week ago

I can't modify the responses to my forms. What to do?

Make sure your user is allowed to modify responses made via the DataScope mobile app.
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Written by Aristotle
Updated over a week ago
Viewing responses/forms submissions (Web Platform)

How to export data into Excel?

How to export data in Excel Spreadsheet
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Written by Aristotle
Updated over a week ago

How to find a form already submitted in DataScope?

Step by step on how to find forms already submitted on the platform
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Written by Aristotle
Updated over a week ago

How to search for an answer?

How to look for an specific answer at DataScope
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Written by Aristotle
Updated over a week ago

Can't find an answer on Resume. What can I do?

Steps to follow if you cannot find an answer on the Resume tab (Web Platform).
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Written by Aristotle
Updated over a week ago

How to modify the types of status that I can assign to each form?

Here you can add, modify or delete status to be used on your account forms
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Written by Aristotle
Updated over a week ago

How can I remove the DataScope logo from the footer of my PDF document?

How to customize the PDF generated at DataScope
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Written by Aristotle
Updated over a week ago

I can't export my form's submissions. What can I do?

Procedures to check in case you are unable to export your answers
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Written by Aristotle
Updated over a week ago

I can't receive emails from DataScope

If your mailbox does not recognize the DataScope domain, you must add it to your whitelist
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Written by Aristotle
Updated over a week ago

If I delete a form, will the answers of this form be deleted automatically?

What happens with the answers of a form once you delete it from the Mobile Form Builder Platform
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Written by Aristotle
Updated over a week ago

The forms' automatic date and/or time is incorrect. What can I do?

Steps to verify if your form is showing an incorrect automatic date and/or time information.
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Written by Aristotle
Updated over a week ago
Managing your users

How to import users?

How to create several users into your account using an Excel list
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Written by Aristotle
Updated over a week ago

How can I replace a user?

Steps on how to replace a user on your DataScope account
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Written by Aristotle
Updated over a week ago

Can I limit the permissions to each user?

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Written by Aristotle
Updated over a week ago

How many users can I have on my DataScope account?

You can create as many users as you need in your DataScope account!
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Written by Aristotle
Updated over a week ago

How to reactivate a user who was deactivated?

Instructions on how to reactivate a user who has been disabled on your account
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Written by Aristotle
Updated over a week ago

Can I restrict my users' access to certain forms?

How to restrict your users' access to certain forms
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Written by Aristotle
Updated over a week ago

How to add an existing user into my DataScope account?

How to add a user already created in DataScope to your account so he can access your forms
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Written by Aristotle
Updated over a week ago

If I deactivate a user, are the responses sent by him/her deleted?

When I deactivate a user, what happens to the submissions that he/she have sent?
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Written by Aristotle
Updated over a week ago

I changed a user's permissions, but the user can't see the changes.

Steps to update your users' permissions.
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Written by Aristotle
Updated over a week ago

I forgot/lost my password. How do I reset it?

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Written by Aristotle
Updated over a week ago

How can I disable my DataScope Account?

Steps to disable my DataScope Account
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Written by Aristotle
Updated over a week ago
Advanced Configuration

How to create lists that are related

Tips for creating lists that are related to each other on the construction of your mobile forms
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Written by Aristotle
Updated over a week ago

How to show the GPS location map on the Standard PDF?

Steps to activate the geolocation map in your standard PDF.
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Written by Aristotle
Updated over a week ago

How to customize the PDF generated in DataScope?

A practical guide to customize the format of the PDF document that is generated with the responses of the forms.
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Written by Aristotle
Updated over a week ago

How can I configure the automatic notifications by email?

This article deliveries instructions to configure automatic notifications through email.
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Written by Aristotle
Updated over a week ago

How can I notify customers each time a form is filled out?

Learn how to automatically notify your customers whenever a service is performed in a specific location
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Written by Aristotle
Updated over a week ago

How to customize my account with the information and logo of my organization?

Steps to customize DataScope with the data and logo of your organization
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Written by Aristotle
Updated over a week ago

DataScope chat

How to use DataScope's chat between users
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Written by Aristotle
Updated over a week ago

Conditional Questions with the option "Other"

How to create conditional questions so that when selecting the alternative "Other", a new question appears.
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Written by Aristotle
Updated over a week ago

How to change your account's language?

Step on how to change your account language on the Web Platform or mobile app
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Written by Aristotle
Updated over a week ago

How to view my account details (security and changes)

Details on how to increase the security of your account and view changes made to the Web Platform
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Written by Aristotle
Updated over a week ago

How to grant access to DataScope Support Agent?

Grant login access to a DataScope Support Agent
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Written by Aristotle
Updated over a week ago