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137 articles in this collection
Written by
Aristotle
COVID-19
How to import the new COVID-19 forms into my DataScope account?
Instructions on how to add into your account the new standard forms to prevent contagion by COVID-19 in your workplace.
Written by
Aristotle
Updated over a week ago
Videos
Videos - DataScope
In this article, you will find videos that explain the different features of DataScope.
Written by
Aristotle
Updated over a week ago
FAQ
What is DataScope?
DataScope is a tool to manage work teams and collect data in the field in an efficient and simple way
Written by
Aristotle
Updated over a week ago
Can DataScope work offline?
Learn how DataScope can work offline
Written by
Aristotle
Updated over a week ago
What can I use DataScope for?
Want to be part of the digital transformation? See this guide on possible uses for DataScope
Written by
Aristotle
Updated over a week ago
What types of forms can I create with DataScope?
Learn about the main uses of mobile forms
Written by
Aristotle
Updated over a week ago
What are the minimum device requirements for running DataScope app?
Information about device requirements to use DataScope platform
Written by
Aristotle
Updated over a week ago
Can I use DataScope for free?
For how long can I have my free DataScope account?
Written by
Aristotle
Updated over a week ago
Is data synchronization automatic?
How data synchronization occurs in DataScope, including the offline mode.
Written by
Aristotle
Updated over a week ago
Can I integrate DataScope with other software?
Information about the types of integration [API | Zapier | Webhooks | Klipfolio | Google Sheets]
Written by
Aristotle
Updated over a week ago
Use Cases
Equipment Installation and Maintenance
The benefits that the digital transformation can bring to your business!
Written by
Aristotle
Updated over a week ago
Quality Control
Would you like to update your quality control processes? This article shows you the benefits of DataScope to your organization.
Written by
Aristotle
Updated over a week ago
Field Inspections and Audits
Learn about how DataScope can facilitate field inspections or auditing tasks
Written by
Aristotle
Updated over a week ago
Incident Reports
How DataScope can make incident reporting easier
Written by
Aristotle
Updated over a week ago
Field Surveys
How DataScope can streamline information gathering through surveys
Written by
Aristotle
Updated over a week ago
Field Sales
How DataScope can support field sales processes
Written by
Aristotle
Updated over a week ago
Getting Started
Step 0: Can you use DataScope for Free?
It is possible to use DataScope Forever Free, which is the free version of DataScope.
Written by
Aristotle
Updated over a week ago
Step 1: How to create forms?
Guide to the Mobile Form Creator Tool
Written by
Aristotle
Updated over a week ago
Step 2: How to add new users to your account?
Steps to add new users to your account. This way they can access the forms you have created and consolidate the answers in one account
Written by
Aristotle
Updated over a week ago
Step 3: How to download the app and start filling forms?
Instructions to install DataScope on a mobile device and answer a form.
Written by
Aristotle
Updated over a week ago
Step 4 - How to visualize the collected information and export it to Excel or a PDF file.
Learn how to export the information from submitted forms to Excel or a PDF file!
Written by
Aristotle
Updated over a week ago
Step 5 - How to assign a task to a user?
Instructions to assign a task to a DataScope user
Written by
Aristotle
Updated over a week ago
Step 6 - Advanced settings for your account
Discover the advanced features of DataScope to take your performance even further
Written by
Aristotle
Updated over a week ago
Creating your forms
Question types and uses
How can I find the right question for each situation?
Written by
Aristotle
Updated over a week ago
How can I view my form?
What can I do to view my form created in DataScope?
Written by
Aristotle
Updated over a week ago
How to edit a form?
Steps to edit a DataScope Mobile Form already created
Written by
Aristotle
Updated over a week ago
Can I duplicate a form?
Is it posible to duplicate a form so I don't have to add all the questions again manually?
Written by
Aristotle
Updated over a week ago
How to import a template form?
How to import and modify a DataScope template form available on our form library
Written by
Aristotle
Updated over a week ago
How can I change my form's name?
Steps to change the name of your form in the Mobile Form Builder.
Written by
Aristotle
Updated over a week ago
How to use conditional questions?
Use skip-logic to show or hide some questions based on the answers.
Written by
Aristotle
Updated over a week ago
Is it possible to create more than one condition in conditional questions?
Steps to create different conditions using Conditional Questions in DataScope.
Written by
Aristotle
Updated over a week ago
How can I write longer questions on my forms?
Details on how to use the "Question Instructions" field to add longer questions to your forms.
Written by
Aristotle
Updated over a week ago
How to delimit a response interval?
Steps to set a limit between the response alternatives on your DataScope forms
Written by
Aristotle
Updated over a week ago
What types of questions may be required?
These are the types of questions that can be marked as mandatory on your forms.
Written by
Aristotle
Updated over a week ago
How to delete a form
Steps to disable or delete a form created using the DataScope Mobile Form Builder
Written by
Aristotle
Updated over a week ago
Can I add more than one photo to my form's submissions?
Find out how to add more than one photo to your form's submissions at DataScope
Written by
Aristotle
Updated over a week ago
How to reactivate a form?
Steps to reactivate a form that has been disabled
Written by
Aristotle
Updated over a week ago
How to make calculations on the forms?
Guide to do automatic calculations using the platform lists
Written by
Aristotle
Updated over a week ago
Answering/completing forms (APP)
How to complete a form in DataScope?
Instruction on how the users of your account can complete a form using the DataScope app
Written by
Aristotle
Updated over a week ago
How to install the DataScope application on your mobile device?
Instructions on how to download and install the DataScope application on your mobile device so you can complete forms
Written by
Aristotle
Updated over a week ago
How to modify an answer already sent from my device?
Instructions on how to modify the responses of a submitted form.
Written by
Aristotle
Updated over a week ago
How to synchronize my forms?
Written by
Aristotle
Updated over a week ago
How to recover a deleted answer?
Steps to recover a response that was deleted in the DataScope app
Written by
Aristotle
Updated over a week ago
How to synchronize changes made to a form on my device?
Instructions on how to update or synchronize the application manually on a device to see the changes that were made in a form
Written by
Aristotle
Updated over a week ago
How do I turn Location Services on or off for DataScope?
How to check if DataScope has permission to access your location while answering a form?
Written by
Aristotle
Updated over a week ago
How do I make GPS data (latitude and longitude) appear on my forms?
Your form's submissions at DataScope automatically displays latitude and longitude data.
Written by
Aristotle
Updated over a week ago
What happens if I don't have a GPS signal when filling out a form?
In this case, the form may show the last available geolocation point or present this data as empty.
Written by
Aristotle
Updated over a week ago
What happens to the GPS data if I modify an answer?
Details about latitude and longitude information when an answer is modified.
Written by
Aristotle
Updated over a week ago
How to search for specific items in a large list from the App?
Instructions on how to use application filters and easily search for items on a list
Written by
Aristotle
Updated over a week ago
If I modify an answer, does the platform generates a new document?
What happens when I modify a response already sent using the DataScope app?
Written by
Aristotle
Updated over a week ago
How to delete an answer?
Steps to delete an answer form the platform
Written by
Aristotle
Updated over a week ago
How to delete draft forms?
Tips for eliminating incomplete or pending forms (drafts) in the DataScope application.
Written by
Aristotle
Updated over a week ago
How to view multiple questions on a single screen?
Is it possible to place several questions into the same screen?
Written by
Aristotle
Updated over a week ago
I can't take photos with the DataScope application
Please check your device’s memory and permission
Written by
Aristotle
Updated over a week ago
How to send a form's answer via email through the application?
How to send a completed form to one or more emails directly through the DataScope application.
Written by
Aristotle
Updated over a week ago
How to export my forms directly from the app?
Steps on how to export your forms directly from the DataScope application
Written by
Aristotle
Updated over a week ago
Can I start to fill a form on the computer and then finish it through the application?
With our integration with Google Forms, now you can start a form submission on the computer and finish it in the field, through our app.
Written by
Aristotle
Updated over a week ago
How to show periods or commas on the DataScope app keyboard
Written by
Aristotle
Updated over a week ago
How to increase text size in the DataScope app?
Instructions on how to increase or reduce text size on iOS and Android devices
Written by
Aristotle
Updated over a week ago
How to avoid misspellings in your forms?
Instructions on how to activate the auto-corrector on your mobile device so you can avoid misspellings in the DataScope forms
Written by
Aristotle
Updated over a week ago
How can I know if I have the updated DataScope App version?
Review my current version of DataScope and update it if necessary
Written by
Aristotle
Updated over a week ago
How can I solve doubts through the application?
Written by
Aristotle
Updated over a week ago
What can I do if my Android device starts to run slow?
Tips on how to make the most out of your Android system while using DataScope
Written by
Aristotle
Updated over a week ago
How do I search for an answer in the DataScope application?
Steps to find an answer sent via the DataScope mobile app in the app itself.
Written by
Aristotle
Updated over a week ago
I can't modify the responses to my forms. What to do?
Make sure your user is allowed to modify responses made via the DataScope mobile app.
Written by
Aristotle
Updated over a week ago
Viewing responses/forms submissions (Web Platform)
How to export data into Excel?
How to export data in Excel Spreadsheet
Written by
Aristotle
Updated over a week ago
How to find a form already submitted in DataScope?
Step by step on how to find forms already submitted on the platform
Written by
Aristotle
Updated over a week ago
How to search for an answer?
How to look for an specific answer at DataScope
Written by
Aristotle
Updated over a week ago
How to use the Location filter in the Resume section?
How to use the Location filter to filter your responses in the Resume section (Web Platform)
Written by
Aristotle
Updated over a week ago
Can't find an answer on Resume. What can I do?
Steps to follow if you cannot find an answer on the Resume tab (Web Platform).
Written by
Aristotle
Updated over a week ago
How to modify the types of status that I can assign to each form?
Here you can add, modify or delete status to be used on your account forms
Written by
Aristotle
Updated over a week ago
How can I remove the DataScope logo from the footer of my PDF document?
How to customize the PDF generated at DataScope
Written by
Aristotle
Updated over a week ago
I can't export my form's submissions. What can I do?
Procedures to check in case you are unable to export your answers
Written by
Aristotle
Updated over a week ago
I can't receive emails from DataScope
If your mailbox does not recognize the DataScope domain, you must add it to your whitelist
Written by
Aristotle
Updated over a week ago
If I delete a form, will the answers of this form be deleted automatically?
What happens with the answers of a form once you delete it from the Mobile Form Builder Platform
Written by
Aristotle
Updated over a week ago
The forms' automatic date and/or time is incorrect. What can I do?
Steps to verify if your form is showing an incorrect automatic date and/or time information.
Written by
Aristotle
Updated over a week ago
Managing your users
How to import users?
How to create several users into your account using an Excel list
Written by
Aristotle
Updated over a week ago
How can I replace a user?
Steps on how to replace a user on your DataScope account
Written by
Aristotle
Updated over a week ago
Can I limit the permissions to each user?
Written by
Aristotle
Updated over a week ago
How many users can I have on my DataScope account?
You can create as many users as you need in your DataScope account!
Written by
Aristotle
Updated over a week ago
How to reactivate a user who was deactivated?
Instructions on how to reactivate a user who has been disabled on your account
Written by
Aristotle
Updated over a week ago
Can I restrict my users' access to certain forms?
How to restrict your users' access to certain forms
Written by
Aristotle
Updated over a week ago
How to add an existing user into my DataScope account?
How to add a user already created in DataScope to your account so he can access your forms
Written by
Aristotle
Updated over a week ago
If I deactivate a user, are the responses sent by him/her deleted?
When I deactivate a user, what happens to the submissions that he/she have sent?
Written by
Aristotle
Updated over a week ago
I changed a user's permissions, but the user can't see the changes.
Steps to update your users' permissions.
Written by
Aristotle
Updated over a week ago
I forgot/lost my password. How do I reset it?
Written by
Aristotle
Updated over a week ago
How can I disable my DataScope Account?
Steps to disable my DataScope Account
Written by
Aristotle
Updated over a week ago
Lists
How can lists further the forms build?
How lists work within the DataScope platform
Written by
Aristotle
Updated over a week ago
How to load lists massively?
How to create you own lists by loading it massively
Written by
Aristotle
Updated over a week ago
How to call a list of predetermined answers in a question?
Discover how the lists can facilitate access to previously registered answers
Written by
Aristotle
Updated over a week ago
How to update your list of clients / locations?
How to make changes on your data basis such as client’s directions
Written by
Aristotle
Updated over a week ago
How to modify the elements of a custom list?
Steps to modify, add or delete elements from a custom list.
Written by
Aristotle
Updated over a week ago
How to update a list from your mobile?
How to update a list that have been changed on the form so you can see the new information while answering a form at DataScope
Written by
Aristotle
Updated over a week ago
I can't see all the data in a list loaded on the platform
Steps to verify if you are not able to see all the items on the list loaded on the platform
Written by
Aristotle
Updated over a week ago
Tasks
How to import tasks massively?
How to import tasks massively using the DataScope Web Platform
Written by
Aristotle
Updated over a week ago
How to complete a task at DataScope
Steps to complete a task assigned to a user at DataScope through the app
Written by
Aristotle
Updated over a week ago
How can I view the description and checklist for an assigned task?
How to view the details of an assigned task in the DataScope application
Written by
Aristotle
Updated over a week ago
Advanced Configuration
How to create lists that are related
Tips for creating lists that are related to each other on the construction of your mobile forms
Written by
Aristotle
Updated over a week ago
How to show the GPS location map on the Standard PDF?
Steps to activate the geolocation map in your standard PDF.
Written by
Aristotle
Updated over a week ago
How to customize the PDF generated in DataScope?
A practical guide to customize the format of the PDF document that is generated with the responses of the forms.
Written by
Aristotle
Updated this week
How can I configure the automatic notifications by email?
This article deliveries instructions to configure automatic notifications through email.
Written by
Aristotle
Updated over a week ago
How can I notify customers each time a form is filled out?
Learn how to automatically notify your customers whenever a service is performed in a specific location
Written by
Aristotle
Updated over a week ago
How to customize my account with the information and logo of my organization?
Steps to customize DataScope with the data and logo of your organization
Written by
Aristotle
Updated over a week ago
Can I customize the graphics in the Dashboard section (web platform)?
How to obtain even more personalized graphics to perform your analysis of the data collected with DataScope.
Written by
Aristotle
Updated over a week ago
DataScope chat
How to use DataScope's chat between users
Written by
Aristotle
Updated over a week ago
Conditional Questions with the option "Other"
How to create conditional questions so that when selecting the alternative "Other", a new question appears.
Written by
Aristotle
Updated over a week ago
How to organize my forms into folders?
How to organize your forms into folders in the Mobile Form Builder
Written by
Aristotle
Updated over a week ago
How to change your account's language?
Step on how to change your account language on the Web Platform or mobile app
Written by
Aristotle
Updated over a week ago
How to view my account details (security and changes)
Details on how to increase the security of your account and view changes made to the Web Platform
Written by
Aristotle
Updated over a week ago
How to grant access to DataScope Support Agent?
Grant login access to a DataScope Support Agent
Written by
Aristotle
Updated over a week ago
Developers
Can I integrate DataScope with other software and platforms?
Integration Types Information [API | Zapier | Webhooks | Klipfolio | Google Sheets]
Written by
Aristotle
Updated over a week ago
Can I integrate DataScope into Google Sheets?
Google Sheet Integration
Written by
Aristotle
Updated over a week ago
How can I resubmit a form to Google Sheets?
Written by
Aristotle
Updated over a week ago
Can I integrate DataScope with Google Data Studio?
Would you like to create custom and dynamic graphics? Find out how to integrate your DataScope account with Google Data Studio!
Written by
Aristotle
Updated over a week ago
Can I connect DataScope to PowerBI?
Yes, you can connect the data collected in DataScope to your PowerBI account (Desktop version)!
Written by
Aristotle
Updated over a week ago
What's a Webhook and how can I use it?
What's are Webhook's?
Written by
Aristotle
Updated over a week ago
Can I integrate DataScope with Microsoft Power Automate?
Yes, you can connect the data collected in the DataScope with Microsoft Power Automate (Microsoft Flow).
Written by
Aristotle
Updated over a week ago
DataScope & Google Forms
Can I import surveys from Google Forms?
How to import a previously created form in Google Forms to DataScope
Written by
Aristotle
Updated over a week ago
How to install the DataScope Add-on at Google Forms?
Find out how to use your Google Forms in DataScope and store all your data in one single place!
Written by
Aristotle
Updated over a week ago
How to generate a link to share your forms from DataScope
How to export your forms to Google Forms and generate a link to share them
Written by
Aristotle
Updated over a week ago
Question types and how do they change on the import or export
How does the different types of questions change once the form is imported or exported on DataScope or Google Forms
Written by
Aristotle
Updated over a week ago
Details of submitting responses from a Google Form to DataScope
Details on submitting form responses on Google Forms to DataScope
Written by
Aristotle
Updated over a week ago
DataScope & Zapier
Introduction to Zapier
What it is and how to integrate and use it
Written by
Aristotle
Updated over a week ago
Zapier Integration - Triggers
Details of the integration of DataScope with Zapier - Triggers
Written by
Aristotle
Updated over a week ago
Zapier Integration - Actions
Details of the integration of DataScope with Zapier - Actions
Written by
Aristotle
Updated over a week ago
Google Add-ons
PDF Builder for Google Forms
Automatically generate a PDF in seconds with the DataScope add-on for Google Forms.
Written by
Aristotle
Updated over a week ago
Excel Rows to PDF
Automatically generate a PDF in seconds with the DataScope Add-on for Google or Excel Spreadsheet
Written by
Aristotle
Updated over a week ago
Billing & Plans
How can I view my account's payment information?
How to view your account details in our paid plans
Written by
Aristotle
Updated over a week ago
Why was my debit or credit card declined?
Payments problems
Written by
Aristotle
Updated over a week ago
How much does a DataScope subscription costs? What are the available plans?
Plan and Pricing
Written by
Aristotle
Updated over a week ago
How much does the Enterprise plan costs?
Enterprise Plan features
Written by
Aristotle
Updated over a week ago
DataScope for Education
Written by
Aristotle
Updated over a week ago
Is there a special price for Nonprofits?
Discount for Nonprofits
Written by
Aristotle
Updated over a week ago
Can I cancel or upgrade anytime?
Can I cancel or upgrade my DataScope anytime?
Written by
Aristotle
Updated over a week ago
What customer support does DataScope offer?
Information about customer support
Written by
Aristotle
Updated over a week ago
Partner Program
The DataScope Partner Program allows you to better serve your clients and uncover new revenue opportunities.
Written by
Aristotle
Updated over a week ago
DataScope Partner Agreement
Is there a partnership or affiliate program?
Written by
Aristotle
Updated over a week ago