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How to import users?

How to create several users into your account using an Excel list

Aristotle avatar
Written by Aristotle
Updated over 10 months ago

The first step to importing your users massively is to download the Model List.

Go to: Settings > Users > Import and click on Download Template.

In this Excel file, you will find the following columns that must be filled out:

  • Name (mandatory): user's first name

  • Last Name (mandatory): user's last name

  • Email (mandatory): user's email, which will be their login

  • Password (mandatory): set the user's password to access the platform (minimum 6 characters)

  • Phone: mobile device phone number that will be used for the application

  • Permissions: in this field, you can inform a permission code to authorize user access. When left blank, this user will automatically have access as a basic device user, without access to team responses.

The access codes are:

28: Operator

285: Editing-enabled Operator

1503: Supervisor

2047: Administrator

After filling out the Excel file with the data, select the file under "Import Users" and click on Import.

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