When a user is deactivated, the form's submissions that he/she has sent and were completed and synchronized are maintained into the system.
This form's submissions (answers) can be accessed through the Web Platform in the "Resume" tab (the user will not appear on the filter by user - use other filters), and the storage of data will depend on your plan (for paid plans data is stores for an unlimited time while the plan is active).
📌 How can I deactivate a user?
To deactivate a user, follow these steps on the Web platform:
Click on the Settings> Users
Navigate to the "Activated" tab.
Click on "Configure" and then "Deactivate" for the user you want to deactivate.
📌 How can I reactivate a user?
To reactivate a user who has been disabled, you should access the web platform and follow these steps:
Click on the Settings> Users.
Go to the Deactivated tab.
Click on 'Configure' and then 'Activate' for the user you wish to reactivate.
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