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What customer support does DataScope offer?

Information about customer support

Aristotle avatar
Written by Aristotle
Updated this week

When choosing a technological solution, one of the key factors is having reliable support that assists you every step of the way.

At DataScope, all our clients have access to technical support from the very beginning of their subscription, regardless of the plan they choose. Our specialized team is ready to help you with both technical inquiries and platform usage.

📧 Support email: help@datascope.io

📱WhatsApp support: +56 9 6101 7472 (messages only, no calls)

📞 Contact numbers:

  • United States: +1 833 6585155

  • Brazil: +55 11 3197 0835

  • Chile: +56 2 2582 2357

  • Mexico: +52 55 4166 3093

  • Perú: +51 01 7074334

  • Argentina: +54 011 5236 2397

🕘 Support hours: Monday to Friday, 9:00 AM to 5:00 PM (CLT).


Training and Resources

In addition to technical support, we offer different types of training:

📚 Free online course

We provide a 100% free and self-paced course at learn.datascope.io, so you can learn at your own pace and train your team in a practical and flexible way.

👨‍🏫 Training with specialists*

Our team of experts is available to train subscribers on how to use DataScope, giving you the tools you need to:

  • Make the most of the platform’s features.

  • Manage your account efficiently and securely.

  • Optimize your organization’s processes and time.

🔹 * Depending on your plan, you’ll have access to different training formats and additional support resources, tailored to meet the needs of each organization.

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