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The forms' automatic date and/or time is incorrect. What can I do?
The forms' automatic date and/or time is incorrect. What can I do?

Steps to verify if your form is showing an incorrect automatic date and/or time information.

Aristotle avatar
Written by Aristotle
Updated over a week ago

The forms will reflect the date and time data of the device from which they were sent.

You can also check your account's date and time (time zone) by going to the Web Platform> Settings> App Settings:

After reviewing the time zone, click Save to save the changes made.

📌 Remember:

In DataScope (Summary section) we store forms according to the date and time they were synchronized.

If you have any questions or difficulties, don't hesitate to contact our Support Team through the platform's Chat.

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