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How to show a question when the user selects “Other”?

Learn how to configure a conditional question so that an additional question is displayed when the user selects the “Other” option.

Written by Jessica Franco

This configuration is useful when you want to allow users to specify an answer that is not included among the available options.

Example

Suppose you have a question to identify the type of property:

What type of property is it?

  • House

  • Apartment

  • Office

  • Other

If the user selects “Other”, you can display a second question asking them to specify which one.

Which one?
Text response

📌 How to configure it

1. Create the question with the “Other” option

In the Form Editor, create a Single Selection or Data List Selection question.

For example:

What type of property is it?

Add the corresponding options and include “Other” as one of them.

2. Create the question you want to display

Next, add a Text question so that the user can specify their answer.

For example:

Which one?

This is the question that will be displayed when the user selects “Other”.

3. Configure the conditional question

In the “Which one?” question, open Advanced Options and select Skip questions.

Configure the condition so that the question is skipped when the previous answer is not “Other”.

For example:

IF Property type
IS DIFFERENT

TO Other
GO TO Next question

This means:

  • If the user selects House, Apartment, or any option other than “Other”, the “Which one?” question will be skipped.

  • If the user selects Other, the “Which one?” question will be displayed so they can specify their answer.

4. Save and test the form

Save your changes and test the form to make sure the question is displayed only when applicable.

Note: Conditional questions are available on paid plans.

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